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Frequently asked
Which devices does Pyrority run on?
Pyrority is an iPhone app. It requires iOS 17 or later. An iPad-optimised layout and other platforms are not on the near-term roadmap.
How do I restore my purchase on a new phone?
Open the App Store on your new device, search for Pyrority, and tap the cloud icon (or the price button — you will not be charged again if you are signed in with the same Apple ID that made the original purchase).
How do I request a refund?
Refunds are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Pyrority purchase, and choose Request a refund. Apple usually decides within 48 hours.
How do I request a feature or report a bug?
Email support@pyrority.app. For bug reports, please include your iPhone model, iOS version, and the steps that trigger the problem — screenshots help.
Where is my data stored?
Everything you enter into Pyrority stays on your device. We do not run our own servers, we do not have accounts, and we do not collect analytics on your fires. See the privacy policy for the full picture.
Does Pyrority sync between devices?
Not yet. Pyrority is currently a single-device app. Cross-device sync is on the wishlist — if it is important to you, email us and say so; it helps us prioritise.